Site Policies

The postal prices shown do not apply to Dolls houses, Conservatories or Garden Buildings. To send these items, a quote is necessary - please use the Contact form.

PayPal is the only payment we accept. Sorry, we do not take cheques, bank transfers or money orders.

Items that are in stock will be dispatched within 2 working days, and we always retain proof of postage.

Once shipped, your order is out of our hands, and we cannot take responsibility for delays in the postal system. We can only obtain tracking details if you have selected and paid for a trackable service.

Always allow adequate time for delivery based on the relevant postal services, especially during 'Busy Periods' such as Christmas and Bank Holidays.

Returns Policy
 
You have 14 days to return an item for a refund if you are not happy with your order.  
Please note that we do NOT refund postage/Shipping if you change your mind and the order has already been dispatched.
If the error is on our part, then we shall give you a full refund including any costs associated with postage.
 
All returns must be authorised first
 
If you change your mind and do not want to keep your order- Items returned for a refund must be sent to us insured and unopened and be in a 'new' condition. Items returned will be checked before a refund is issued.
Magpies Miniatures will refund the purchase price to you within 2 working days of the receipt of returned goods.
Your statutory rights are not affected.
 
When authorised to do so, please use this address to send back your items.
Magpies Miniatures Returns
c/o 1 New Close
Newbiggin
Ulverston
Cumbria
LA12 0TR
U.K.